Accessibility

Accessibility Commitment

Inwatt is committed to ensuring the accessibility of its website, in line with Decree-Law no. 82/2022, of 6 December, which transposes Directive (EU) 2019/882 (European Accessibility Act), and with the technical requirements defined in Order no. 220/2023, of 31 July.

This commitment aims to ensure that all individuals, regardless of their abilities, can access the content and features of this website autonomously, effectively, and on equal terms.

The Inwatt website is being developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the European standard EN 301 549, adopting inclusive design practices, keyboard accessible navigation, alternative text for images, adequate contrast, and a clear semantic structure.

Compliance status

The website is currently partially compliant with the accessibility requirements mentioned. Correction and continuous improvement actions are underway with a view to full compliance.

Inaccessible content

Some content or features may have accessibility limitations, including: old PDF documents that are not yet optimised for assistive reading; images without descriptive alternative text; interface elements with incomplete labels or without visible focus; and potential minor colour contrast issues in specific sections.

Inwatt is committed to the progressive identification and resolution of these non-conformities.

Accessibility assessment

This statement is based on a self-assessment and manual analysis of compliance with the WCAG 2.1, Level AA criteria. The last review was carried out in May 2026.

Contact and feedback

If you identify any access barriers, navigation difficulties or accessibility failures on this website, you can contact us by the following means:

Email: [email protected] Telephone: +351 232 092 497 (call to national fixed network) Address: Quinta da Ramalhosa, Lot 52, Shop 2 Ground Floor, 3510-141 Viseu

We undertake to analyse and respond to all communications regarding accessibility within a maximum of 20 working days.

Complaints

If you do not receive a response or consider it unsatisfactory, you may submit a complaint to the competent supervisory authorities in accordance with Decree-Law No. 82/2022, and you may also obtain information from the Directorate-General for the Consumer (www.consumidor.gov.pt) or use the Electronic Complaints Bookwww.livroreclamacoes.pt).

Future commitment

Inwatt will continue to monitor and improve the digital accessibility of its services and content, integrating good accessibility practices into the development, update, and maintenance processes of its website, in line with the principles of inclusion and equal access.